If user account password has been forgotten, please have the student (or parent) click on the link that says ‘Forgot Password’ under where they go to log in. An email will be sent to the associated email of the account with directions on how to reset their password.
They can also contact their studio and ask them to look under the user tab of their profile and change their password there. For security purposes, the password will not be displayed in the account.
Please note that passwords are case-sensitive so they must be typed exactly as they appear in the system.